NANCY & DON – TESTIMONIAL
COOLOOLA COVE, QLD
We were first interested in a Hoek Modular home because we liked some of the designs and the reasonable cost. When we visited the factory, we could see from the houses being built what a high-quality finish was achieved. Lisa and Laura answered all our questions and gave us information about all the choices that we could have in cladding, windows, kitchen, flooring, and even modifying the plans to suit our needs.
The next step was an inspection of our site with Dean Hoek. He was able to answer all our construction questions in reference to changing the basic plan we’d selected. We went through several revisions of our draft plan and consequent quotes. Laura was prompt and patient in answering all emails with links and examples, so it was fun to evolve our own home design. However, when she suggested we check at the tile shop for choices, we were too overwhelmed, and found that the basic options offered by Hoek were just fine. After reviewing all the details of the quote and specifications, we signed, and were pleased to know just how much the finished house would cost and what the amount would be for each progress payment. The QBCC contract is very detailed, but reassuring in case there is any issue between owner and builder. There wasn’t.
We were handed over to Lynda for the building phase. After all the time spent making our decisions, suddenly the building began at the factory. Lynda took photos and emailed them to us each week, unless we were able to stop by. She was great at checking with us about any questions that came up in the process, such as the construction of the feature wall we’d requested. We were impressed that it only took two months before they were ready to load the house sections onto truck.
It was an exciting day when the trucks came rolling through our community. Daniel had arrived the week ahead to excavate and get the footings concreted in. He was onsite for arrival to help roll the buildings around. Very nifty. The house sections were loaded with fans and paints, and some of the materials for the construction of the deck. Daniel and Jarod quickly had the house pieces put together, levelled, and welded onto the footings. Very professional.
Next, Darren arrived with Jarod, to build the deck, do the finish carpentry and painting inside. We wondered why the solar hot water heater hadn’t been installed, but with a phone call, someone arrived and took care of it. Darren made sure that everything was working perfectly and looking spotless before “handover”: going through the book of certificates, manuals and keys with us.
What a pleasure to have a house built by a team of professionals. Thank you, Hoek Modular, for looking after us every step of the way.
Nancy & Don